On Friday, we received this amazing email from Tim who has been really impressed with the Evolution team in light of the current situation.
I wanted to send you a short note to praise the work of Michelle Fitzgerald and your team during these very strange times; she is my partner and since the Covid 19 isolation has been responding to your incoming phone calls. She has been working at home dealing with your property and tenant issues on a constant basis making sure that Evolution is helping as many tenants and potential tenants as possible.
I would like to say how impressed I have been with the way they have all dealt with working remotely, a constant sequence of phone calls have been arriving with Michelle. In addition I am hearing a constant and regular sequence of team phone calls between Michelle and her Evolution colleagues reviewing how they can best cover the various issues. It very much seems that despite the on-going challenges with social distancing and the closing of most businesses that the work of sorting problems, helping tenants and responding to general rental queries is very much carrying on regardless.
I would be delighted that you post these comments to the wider world as ‘renters’ in and around Ashford should be aware of Evolution Lettings and how you are dealing with this difficult period. I cannot believe that there are any other Letting Agents that take more care and work together through such unprecedented times in such a collaborative and caring manner.
With sincere regards and best wishes to you, your team and your tenants.